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Privacy PolicyTerms of ServiceSubprocessors

Subprocessor and Integration Register

Last updated: September 11, 2026

Status: Prelaunch register; account-specific contracts, regions, and retention require confirmation before customer onboarding.

Contact: privacy@arveo.ai

Core Services

ProviderPurposeData involved
SupabaseDatabase, authentication, private object storageProfiles, accounting records, conversations, documents, encrypted integration credentials, authentication records
VercelApplication hosting and executionRequests and the customer data processed by application functions, plus operational logs
AnthropicAI inferenceRequested accounting context, transactions, conversations, knowledge, and complete PDFs/images for document tasks; incidental personal information can be present
UpstashDistributed rate limitingRate-limit identifiers derived from requests, IP addresses or user identifiers, and counters
ResendInbound and outbound emailAddresses, message bodies, financial context, requests, and attachments
Sentry, when configuredMinimal error monitoringAllowlisted technical error metadata; application request bodies, exception text, replay, and traces are excluded by the current application configuration
StripeBillingSubscription/customer identifiers and billing records; card entry and raw payment-card storage are handled by Stripe

Optional Connected Services

ProviderWhen usedData involved
Intuit / QuickBooks OnlineConnected accounting workflowsAccounting records, financial reports, and approved write requests. Arveo stores encrypted access and refresh tokens; the accounting OAuth scope is not read-only
PlaidLinked bank accountsAccount identifiers, balances, transactions, connection status, and access-token processing
PipedreamEnabled connected-application workflowsAuthorized application connections, credentials managed by the provider, and selected workflow payloads
Slack / SalesforceEnabled messaging and agent workflowsFinancial questions, replies, notifications, workspace/channel identifiers, and integration tokens; not limited to internal operational alerts
TwilioEnabled SMS, WhatsApp, and voice workflowsPhone numbers, message contents, attachments, authentication messages, and call data
RetellWhen selected as the voice providerCall audio/transcripts, caller identifiers, configured agent context, and tool results
ServiceTitanEnabled home-services integrationAuthorized job, customer, technician, and work-order records
Customer-approved connected applicationsWhen explicitly connectedThe information needed for that integration and workflow, as agreed before activation

Operational Services

GitHub hosts source code and CI. Customer records and credentials must not be committed. Cloudflare may provide DNS/edge services where configured. These services require an operational vendor assessment; their presence in source configuration does not prove a particular production account or data region is active.

Document malware scanning uses a ClamAV service behind authenticated TLS. A hosting vendor for that service must be recorded and approved before deployment. Customer document contents are streamed to the configured scanner.

Data Handling and Location

Provider headquarters do not establish processing location. Actual hosting regions, subprocessors, international transfers, backup locations, inference retention, and support access depend on the contracted plan and settings. Request the account-specific register and DPA before onboarding. Arveo does not promise universal US-only or India-only processing.

Customer-derived promotion to shared industry/global AI knowledge is disabled. Customer content can still be processed by the providers needed for the customer's enabled workflows. Automated filtering does not guarantee documents or messages contain no personal information.

Changes

Before a new provider processes customer data, the firm must complete vendor approval, update this register, and provide the notices required by the applicable customer agreement and law. Optional integrations remain disabled until their configuration and approvals are complete.

For processing, transfer, retention, or objection requests, contact privacy@arveo.ai. See the Privacy Policy.